Site Security: We endeavor to ensure this site is safe and secure, all our payment transactions are done via paypal.

To view their security information go to www.paypal.com.

Cancellation/Refunds: If you wish to cancel an order Tbs bathrooms must receive notice in writing and within 7 days after delivery.

Tbs Bathrooms are under no legal obligation to accept cancellations after that period. If you have any queries on this please call 01246 550199.

Please note goods returned to us will not be refunded unless they are in re-saleable condition ie not written on or damaged.

Cancelled goods should be returned to us at the following address: Tbs bathrooms 477a Chatsworth rd Chesterfield Derbyshire S40 3AD (please do not return items without contacting us first).

Refunds: Items returned within 7 days after delivery will be refuned in full.

Faulty items will also be refunded in full if returned within 7 days, after this period we will seek to have the manufacturer repair the item if faulty, any damages reported after 7 working days cannot be refunded.

Faulty items: We will assist with all faulty product queries and replace the product (if possible)at any time within 12 months after purchase. Otherwise it will be up to the manufacturer and their guarantee. Please note this does not include items damaged in transit which must be reported immediately on receipt.

Customer Service Contact: To discuss any of the above or for any other customer service related query please call us on 01246 550199. Write to us at: Total Bathrooms 477a Chatsworth rd Chesterfield Derbyshire S40 3AD Or Email us: tbsl@live.co.uk Privacy Policy:

We will NOT store any of your personal information ie credit card info, address etc. Please note all our delivery dates are approximate only.